Official API Integration

WhatsApp Automation for
Travel & Tourism

In modern travel, the window for capturing a lead is measured in seconds. Transform your agency into a digital concierge providing instant, personalized service.

Key Use Cases

1. Lead Gen & Pre-Booking

  • Click-to-WhatsApp Ads: Convert social traffic instantly by landing users in a chat.
  • Interactive Catalogs: Share PDFs, videos, and "Product Lists" directly in the thread.
  • AI Qualification: Chatbots filter leads by destination and budget before human handover.

2. Logistics & Booking

  • Instant Delivery: Send e-tickets, vouchers, and receipts via API.
  • Secure Data: Use encrypted chats to collect passport copies safely.
  • Automated Payments: Send secure links for deposits to reduce friction.

3. On-Trip Concierge

  • Real-Time Alerts: Push notifications for flight delays or gate changes.
  • Live Location: Facilitate pickups by sharing GPS location with drivers.
  • 24/7 FAQ: Resolve routine questions via automated menus.

4. Post-Trip Loyalty

  • Low-Friction Feedback: Collect reviews via simple button responses.
  • Anniversaries: Automate "one-year-later" messages to drive repeat bookings.

Strategic Value Comparison

For The Travel Agency

High Engagement

98% open rates ensure marketing messages and alerts are actually read.

Operational Scalability

Automate up to 80% of routine inquiries, allowing your team to focus on sales.

Verified Credibility

The WhatsApp "Green Tick" builds immediate trust with international clients.

For The Traveler

Universal Convenience

No need to download extra apps; everything lives in an app they already use.

Real-Time Peace of Mind

Instant access to support and documents reduces "travel anxiety."

Cost-Free Communication

Connect with the agency over Wi-Fi without incurring roaming charges.

"Travelers in 2026 don't just want a destination; they want a frictionless experience. WhatsApp Automation bridges the gap between digital efficiency and human hospitality."

— Industry Expert Insight

Implementation Roadmap

01
1

Access API

Secure WhatsApp Business API access via Vividh.

02
2

Integrate CRM

Connect with your existing CRM or Booking Engine.

03
3

Design Flows

Create automated templates (HSMs) for alerts.

04
4

Deploy

Go live and monitor real-time engagement metrics.

Start Integration Now